c66zz's Privacy Policy
The security of your personal information is our highest priority. In this policy we explain how your information is collected, used, and kept safe.
Introduction & Purpose of This Policy
c66zz is a trusted online betting and gaming platform in Bangladesh. We believe that storing and protecting your personal information is a fundamental responsibility. This Privacy Policy will tell you what kind of information c66zz collects, why it collects it, how that information is used, and what steps we take to protect your information.
This policy applies to the c66zz website (https://c66zz.lat) and all services connected to it. By using our platform you are considered to have given your consent to the terms of this Privacy Policy. If you do not agree with any term of this policy, please stop using our services or contact us.
This policy may be updated from time to time. We will update this page for any changes. For important changes we will try to notify you by email.
What Information We Collect
When creating an account and using services on the c66zz platform, we may collect the following types of information:
2.1 Information You Provide Directly
When you register an account, make a deposit or withdrawal, or contact our support team, you provide certain information yourself. This information may include:
| Type of Information | Example | Purpose |
|---|---|---|
| Identity Information | Full name, date of birth | Account verification and age confirmation |
| Contact Information | Email address, mobile number | Account management and communication |
| Financial Information | bKash / Nagad / Rocket / Upay number | Deposit and withdrawal processing |
| Identity Verification Documents | National ID (NID) information | Identity verification and financial security |
2.2 Automatically Collected Information
When you use our website or services, some information is collected automatically. This includes your device's IP address, browser type and version, operating system, pages visited, time spent on the site, and referring website information. This information is used to ensure site security and improve the user experience.
2.3 Cookies and Similar Technologies
c66zz uses cookies and similar tracking technologies to improve your browsing experience, remember your login status, and analyse our site's performance. You can control cookies from your browser settings if you wish, but disabling cookies may cause some services to not work properly.
Use of Collected Information
c66zz uses collected personal information only for specific and legitimate purposes. We never use your information for unnecessary or disproportionate purposes.
Account Management
Your information is used to create and manage your account, for login authentication, and to ensure the security of your account.
Financial Transaction Processing
Your payment information is needed to successfully complete deposit and withdrawal transactions through bKash, Nagad, Rocket, and Upay.
Security and Fraud Prevention
We analyse information to keep your account and financial data safe, to detect suspicious activity, and to prevent fraudulent behaviour.
Customer Support
Your information is used to resolve your issues through 24/7 live chat and email, and to provide personalised assistance.
Responsible Gaming Compliance
Information relating to your identity and activity is reviewed for the purpose of age verification and compliance with responsible gaming policies.
Service Improvement
Analytical data is used to review the overall user experience and to improve platform performance and game selection.
Information Sharing & Third Parties
c66zz does not sell your personal information and does not share it with third parties for commercial purposes. However, limited information sharing may be necessary in certain situations:
4.1 Service Provider Partners
Only the necessary information is shared with technology partners who assist in running core operations such as payment processing (bKash, Nagad, Rocket, Upay), technical infrastructure, and cybersecurity services. These partners have a contractual obligation to comply with our privacy standards.
4.2 Game Provider Companies
A technical connection is required to integrate the software of game developers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, Microgaming, and NetEnt. Personally identifiable information is not shared in this case — only anonymised session data is used.
4.3 Legal Obligations
If disclosure of information becomes legally required as a result of a legal process, court order, or authority request, c66zz may provide information in accordance with applicable law.
Important: We never sell or provide your information to third parties for marketing or advertising purposes. Your privacy is essential to us.
Information Security Measures
c66zz adopts industry-standard technical and organisational security measures to keep your personal and financial information safe. We are committed to operating a secure and reliable platform.
SSL Encryption
Our entire website is protected by SSL (Secure Socket Layer) encryption, which encrypts all data transfers between your browser and our servers.
Data Encryption
All sensitive stored data — passwords and payment information — is stored using strong encryption algorithms.
Continuous Monitoring
Our security team monitors the platform 24/7 to detect unusual activity on the system and is always ready to take swift action.
Access Control
Access to user data is restricted to authorised staff only, and every access is recorded.
While we apply the highest security measures, no method on the internet is completely impenetrable. You therefore also need to stay vigilant about your account security — use a strong password and do not share your login details with anyone else.
Data Retention Period
c66zz retains your personal information only for as long as is necessary to fulfil the purpose for which it was collected.
For active accounts, all information is retained while your account remains active. Even after an account is closed or deactivated, records of financial transactions and identity verification documents may be retained for the applicable period to meet legal and regulatory requirements.
Information that is no longer needed is securely deleted or anonymised so that you can no longer be identified.
Your Rights
As a user of the c66zz platform you have certain important rights regarding your personal information. We respect these rights and are committed to giving you the opportunity to exercise them.
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Right to Access: You can find out at any time what information we hold about you. Contact our support team to access your information.
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Right to Rectification: If any of your information is incorrect or incomplete, you can request that it be corrected. Name, email, and contact information can be updated from your account settings or through support.
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Right to Erasure: In certain circumstances you can request that your personal information be deleted. However, some information may need to be retained due to legal obligations.
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Right to Object to Processing: In certain cases, such as marketing communications, you can object to the processing of your information.
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Right to Data Portability: You can request a copy of your information held by us in a portable format.
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Right to Restrict Processing: If there is a dispute about the accuracy of your information or if processing seems unlawful, you can request that processing be restricted.
To exercise any of the above rights, email us at [email protected] or contact our 24/7 live chat support.
Age Limit & Child Protection
c66zz provides services only to individuals aged 21 or above. We do not knowingly collect personal information from anyone under the age of 21.
Child Protection Policy: If we learn that a minor (under the age of 21) has registered on our platform, that account will be closed immediately and all collected information will be deleted. If you believe a minor is using our platform, please inform us.
Age is verified at the time of account registration and we enforce this policy through regular account verification. To learn more about responsible gaming, visit our Responsible Gaming page.
Third-Party Services & Links
Some third-party services may be integrated into our platform. These service providers have their own privacy policies, which may differ from ours. c66zz is not responsible for the privacy practices of these third parties.
For payment services — bKash, Nagad, Rocket, and Upay — these services have their own terms and privacy policies. Before completing a transaction, please also review the policies of the payment method you are using.
Game software providers such as Pragmatic Play, PG Soft, JILI, Spribe, and others supply games on the c66zz platform. Technical communication with these providers' servers may occur while playing games, but it is limited and secure.
Policy Changes & Updates
c66zz may review and update this Privacy Policy from time to time. The policy may be revised due to changes in the nature of services, technology, or legal requirements.
For any important changes we will send a notification to your registered email address and will note the date of the latest update on this page. Continuing to use our services after a change is considered as your agreement to the new policy.
We recommend you review this page regularly so that you remain informed about the latest data protection practices.
Contact Us
If you have any questions, concerns, or requests regarding your personal information related to this Privacy Policy, please contact us. Our support team is ready to assist in both Bengali and English.